At www.kikbay.shop, we take pride in delivering your carefully curated fashion essentials with care and efficiency. Our team processes orders within 1-2 business days, ensuring your selections are meticulously prepared for shipment. Whether you're updating your wardrobe with timeless classics or seasonal must-haves, our logistics partners guarantee secure and timely delivery.

Order processing typically requires 24-48 hours during business days (excluding weekends/holidays). Transit durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days, while international deliveries may take 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, for which we appreciate your understanding.

We offer tiered shipping options to accommodate different needs:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Economy Shipping (10-15 Business Days): Automatically applied to orders totaling $60+

Note: Expedited shipping options may be available during checkout for select regions at additional costs.

Currently serving 30+ countries across North America, Europe, and select Asian markets. We cannot ship to PO boxes, military addresses (APO/FPO), or certain remote locations. During checkout, our system will automatically validate your address eligibility. For specific country inquiries, please contact our support team before placing your order.

Within 48 hours of shipment dispatch, you'll receive a confirmation email containing:

- Your unique tracking number
- Carrier information with live tracking link
- Estimated delivery window

Track directly through our website's "Order Status" page or the carrier's portal. Delivery notifications will be sent at key transit milestones.

While 98% of shipments arrive as scheduled, unforeseen delays may occur due to weather, customs, or carrier disruptions. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please contact [email protected] with your order number. Our support team will investigate immediately and keep you informed throughout the resolution process.

International customers are responsible for any applicable customs fees, taxes, or import duties imposed by the destination country. These charges vary by location and are determined by local authorities upon package arrival. We cannot predict or reimburse these fees. For guidance, consult your national customs office before ordering. All international shipments will include proper commercial invoices with accurate product descriptions and declared values to facilitate smooth clearance.